‘Joint Venture’ provides free legal assistance to Pakistanis

KARACHI – Access to justice is an essential right for citizens and remains essential for the betterment of vulnerable communities. The Sindh Legal Advisory Call Center (SLACC) was established by the Legal Aid Society in 2014 and later became a successful public-private partnership in 2018 with the Government of Sindh through the Legal Department.

The Government of Sindh under the Legal Empowerment Program for People in Sindh (LEPPS) supports SLACC by providing citizens across the country with high quality and free legal advice by lawyers registered with the High Court under the supervision of a former Supreme Court justice. Judge Arif Hussain Khilji.

The call center services are primarily aimed at vulnerable communities, targeting those unaware of their legal rights across Pakistan, and particularly in Sindh. SLACC received over 360,119 calls on its Interactive Voice Recording (IVR) system and recorded 157,276 legal queries from over 450 cities and towns across Pakistan.

Through SLACC, anyone can seek legal advice on any legal matter ranging from issues relating to failure to file a First Information Report (FIR), to emergency assistance for victims of violence , to the legal remedies available to a citizen when they are unable to benefit from basic public services such as water, electricity and other services in accordance with the law. Just call SLACC’s toll free number 0800-70806.

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