Job: Information, Counseling and Legal Assistance Specialist (ICLA) at the Norwegian Refugee Council (NRC)

Post ID: 7305
Location: Maiduguri, Borno
Work schedule: Full time
Job Category: Analysis and Evaluation
Reports to: Program Manager (HoP)
Supervision of: Housing, Land and Property (HLP) AoR Coordinator
Travel: up to 50%
Project number: NFPX0000
Duration and type of contract: 12 months


  • Since 2015, NRC Nigeria has been working to help communities affected by displacement meet their basic needs, improve their livelihoods, access essential services and build their resilience to future shocks through our six skills of basic: water, sanitation and hygiene (WASH), shelter, education, information, legal advice and assistance (ICLA), livelihoods and food security (LFS), camp management and protection. The NRC provides immediate assistance at the onset of emergencies through the Rapid Response Mechanism (RRM). In 2021, NRC helped over 269,000 people.
  • The crisis in Nigeria is marked by violence against civilians, causing acute humanitarian needs and displacement. In the North East, the 13-year-long conflict has shattered lives, infrastructure, basic services and the social fabric, with some two million people internally displaced in Borno, Adamawa and of Yobe. In the northwest and north-central regions, violence and displacement are rooted in conflicts over land and resources, which have been aggravated by climate change. Many families have lost their identity papers while fleeing or have never obtained them, which prevents them from accessing essential services.
  • A single document, like a birth certificate for an ID, can determine the future of an entire family. Unfortunately, millions of displaced people in Nigeria lack legal documents, which prevents them from accessing essential services and their rights. Access to housing and land ownership remains a major challenge, and displacement sites often face the risk of eviction. The NRC works with authorities to improve access to legal and civil documents and provides advice on legal issues, including housing, land and property (HLP) rights for people affected by conflict.

Role and responsibilities

  • Identify country program priorities, issues and challenges from ICLA’s perspective and adopt a problem-solving approach, resolving them in collaboration with other core competencies, the help desk and the high direction
  • Responsible for the design and analysis of assessments for ICLA
  • Support and contribute to multi-sectoral assessments and intervention designs
  • Assess and analyze context, identify constraints, opportunities and priorities of ICLA Core Competency
  • Identify, monitor and assess risks, constraints, technical issues related to the implementation of ICLA for prompt action by the competent management authority
  • Enable and guide the integration of gender, protection and environment into ICLA’s operational strategies and practices
  • Lead the development of concept notes and ICLA proposals
  • Support and contribute to multi-sector donor reports, both narrative and financial
  • Liaise with relevant donors and representatives
  • Support in the recruitment of ICLA staff and the development of their work roles and responsibilities
  • Promote the culture of shared learning within the ICLA Core Competency and across Core Competencies
  • Contribute to strengthening the position of NRC in Nigeria; liaise with relevant authorities, UN agencies, donors, other NGOs and partners, and actors in the social cohesion and protection sector
  • Support area teams with advice on ICLA project implementation challenges
  • Coordinate the Housing, Land and Property (HLP) working group under the National Protection Sector

Critical interfaces:
By interfaces, NRC means processes and projects that are interconnected with other departments/units or people. The relevant interfaces for this position are:

  • Program Development: ICLA Regional and Global Advisors {Central and West Africa Region (CWA)/Headquarters (HO) Oslo}
  • Proposal Development: Area Managers, CC Project Managers and Coordinators, Grants Coordinator
  • Quality Control/Support: Area Managers, S&E, Head of Support
  • Capacity building: project staff

Skills :

  • Minimum of 4 years of experience in the field of human rights / legal assistance / displacement in a humanitarian / recovery context
  • Solid understanding of relevant human rights frameworks, including refugee rights, IDP rights and humanitarian law
  • Strong knowledge and experience in applying protection principles in humanitarian response
  • Experience working in complex and volatile environments
  • Documented results related to job responsibilities
  • Knowledge of own leadership skills/profile
  • Professional proficiency in English, both written and spoken

Context / Specific skills, knowledge and experience:

  • Knowledge of the Nigerian context and/or the region
  • Experience participating in/related to legal reform processes
  • Experience in gender issues and programming
  • Experience of protection and advocacy work within the ICLA/legal aid sector
  • Solid experience in managing and implementing ICLA-type responses
  • High level of experience in programming associated with legal assistance, HLP rights and civil documentation
  • Strong ability to lead proposal development
  • Documented experience working with donors and familiar with their technical frameworks, strategic priorities and reporting requirements (e.g. EU, AFD, NMFA, SIDA)
  • Experience gained in conducting multi-sectoral assessments and analyzes
  • Ability to work closely with other field staff and across sectors
  • High level of communication, representation, analysis, drafting and negotiation

Behavioral skills:

  • working with people
  • Management of insecure environments
  • Strategic thinking
  • Empower and build trust
  • Initiate action and change
  • Analyzing.

What we offer

  • An opportunity to match your career with a compelling cause
  • A chance to meet and work with people who are the best in their field
  • 9th year of the NRC salary scale
  • 12 month contract with possibility of extension

Click here to apply

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